Resources

IF YOU NEED IMMEDIATE ASSISTANCE CALL 911

EL PASO POLICE DEPARTMENT

Crimes Against Children: (915) 298-9600

ADVOCACY CENTER FOR THE CHILDREN OF EL PASO

1100 E. Cliff Drive, Bldg. D, El Paso, TX 79902

(915) 545-5400

Services: Child victims of severe physical and sexual abuse and their non-offending family members.

Eligibility: Victimized youth

Fees: None Hours: M-F 8 a.m. - 5:30 p.m.

Intake Procedure: Agency referral

CENTER AGAINST SEXUAL & FAMILY VIOLENCE (CASFV)

HOTLINE: (915) 593-7300 or 1-800-727-0511 (outside El Paso)

Services: Refuge for victims of domestic violence (male or female and their children); legal advocacy; information and referral, support groups; pre-school/after school program; more.

Eligibility: Victims of DV, male or female, and their children in an emergency situation.

Fees: No fees Hours: 24 hour Intake

Procedures: Risk assessment done through hotline

CENTER FOR CHILDREN, INC., EL PASO (administrative)

2200 N. Stevens, El Paso, TX 79930

(915) 565-8361

Website: www.childcrisiselp.org

Services: Therapeutic Foster Care (T.F.C.) for level 4 children. Emergency shelter for runaways, transitional living program for teen mothers (ages 17-21) & their infants.

Eligibility: Depending on individual program.

Fees: Call for information.

Hours: 24 hours for the runaway shelter; Administration hours: M-Th 8:30 a.m. - 5:30 p.m.; Fri. 8:30 a.m. - 5 p.m.

Intake Procedures: Call for an appointment

CHILD CRISIS CENTER.OF EL PASO

2100 N. Stevens, El Paso, TX 79930

(915) 562-7955 or call their 24 hour hotline at (915) 562-HOPE (4673)

Website: www.childcrisiselp.org

Services: Parenting classes, support group; prevent child abuse & neglect; offer emergency shelter for children (newborn-10 years) if parent is in high stress or crisis; confidential referral services.

Eligibility: Child at risk of abuse/neglect; parent program; parent/family must be in crisis.

Fees: None. Minimum fee for parent class manual when enrolled in parenting class.

Hours: 24 hrs - 7 days

Intake Procedure: client walk-in; referral; parent-initiated placement

CHILD PROTECTIVE SERVICES - TEXAS DEPT. OF PROTECTIVE & REGULATORY SERVICES (TDPRS)

(TDPRS is an agency under the Health and Human Services Commission)

501 Hawkins Blvd., El Paso, TX 79915

(915) 542-4535

Services: To protect children 0-17 years of age from abuse or neglect. Also counseling, day care, homemaker, evaluation and treatment (mental health), and parenting training.

Eligibility: Victims (allegations) of abuse (physical/sexual/emotional), neglect (supervision/medical/physical), abandonment, refusal to accept parental responsibility of children.

Fees: None

Hours: M-F, 8:00 am - 5:00 pm.

Intake Procedure: Client phone/ walk-in/ referral.

Other: To report, call 1-800-252-5400

ALCOHOLICS ANONYMOUS

3318 Douglas, El Paso, TX 79903

(915) 562-4081

Services: Recovery Support Group

Eligibility: Desire to stop drinking

Fees: None

Hours: 24 hrs. per day/7 days per week

Intake Procedure: Client walk-in; phone call; appointment

Other: Call (915) 562-4083 for Al-Anon for families of alcoholics and/or Ala-Teen for teens of alcoholics.

National Institute on Alcohol Abuse & Alcoholism

Website: www.niaaa.nih.gov/

U.S. Dept. of Health & Human Services, Substance Abuse & Mental Health Services

Website: www.samhsa.gov/index.aspx

ALTERNATIVES CENTRE FOR BEHAVIORAL HEALTH

5001 Alabama, El Paso, TX 79930

(915) 757-7999

Service: Increase adolescent knowledge of various coping and refusal skills; increase awareness of the consequences of drug and alcohol abuse; provide necessary tools to make informed decisions.

Eligibility: Ages 13-18 and their families.

Fees: Most managed care panels. Tricare. only partial program in El Paso (government provider), Blue Cross provider

Hours: 12 p.m. - 5 p.m. school session 9 a.m. - 1 p.m. - summer session

Intake Procedure: Walk in; call for appointment

Other: Small therapeutic groups; interactive activities; individual, family therapy, medication management, transportation provided, coordination with probation offices (juvenile outpatient commitments).

Website: www.alternativescentre.com

MOTHERS AGAINST DRUNK DRIVING (MADD)

7500 Viscount Blvd., #295, El Paso, TX 79925

(915) 779-1987

Email: west.tex@madd.org

Services: Victim services, activism, education

Eligibility: Victims of alcohol-related crashes

Fees: None 

Hours: M-F 8 a.m. - 5 p.m.

Intake Procedure: Office visit

Website: www.madd.org/tx

FORT BLISS ARMY SUBSTANCE ABUSE PROGRAM

East Bliss, Building A414, Fort Bliss, TX

(915) 744-5148

Service: Substance abuse/alcohol prevention presentations. Red Ribbon Month presentations.

Eligibility: Open

Fees: None

Hours: M - F 7:30 a.m. - 4:30 p.m.

Intake Procedure: Call for presentation

NEW BEGINNINGS OUTPATIENT SERVICES, INC.

6044 Gateway East Suite 610, El Paso, TX 79905

(915) 771-0990

Service: Adolescent substance use counseling: Adult substance use counseling; drug prevention children & adolescents; gambling Counseling.

Fees: Medicaid, Private Insurance, Flexible payment plans

Hours: M-F, 9 a.m. - 8 p.m.; Sat., 9 a.m. - 2 p.m.

Intake Procedure: Call for appointment

CENTER FOR CHILDREN, INC., EL PASO (administrative)

2200 N. Stevens, El Paso, TX 79930

(915) 565-8361

Website: www.epccinc.org

Service: Therapeutic Foster Care (T.F.C.) for level 4 children. Emergency shelter for runaways, transitional living program for teen mothers (ages 17-21) & their infants.

Eligibility: Depending on individual program.

Fees: Call for information

Hours: 24 hours for the runaway shelter; Administration hours: M-Th 8:30 a.m. - 5:30 p.m.; Fri. 8:30 a.m. - 5 p.m.

Intake Procedures: Call for an appointment.

CENTER FOR CHILDREN - RUNAWAY SHELTER AND SERVICES TO AT-RISK YOUTH (STAR)

2116 N. Stevens, El Paso, TX 79930

(915) 562-4765 (24 hour hotline)

Services: Emergency shelter; outreach; group, individual and family counseling; skills training, and Safe Place Program

Eligibility: At-risk 7-17 for STAR and 10-17 for emergency shelter.

Fees: None Hours: 24/7

Intake Procedure: Walk-in.

Other: MARS Referral can be faxed directly to the Safe Place Director at (915) 565-0621. Be sure your name and contact information is listed on the referral form

FAMILY SERVICES OF EL PASO

6040 Surety Drive, El Paso, TX 79905

(915) 781-9900

Service: Provide counseling in the areas of: relationships, child and adolescent problems, depression, anxiety, crime victims.

Eligibility: None

Fees: Sliding fee, insurance, Medicaid, CHIP

Hours: M-F, 8 a.m.- 8:00 p.m. or by appointment Intake: Telephone call

FORT BLISS ARMY COMMUNITY SERVICE

Hinman Road, Building 2994, Fort Bliss, TX 79916-0000

(915) 568-1132

Service: Army emergency relief, financial counseling, family member employment program, parenting classes, stress management, domestic violence awareness and education.

Eligibility: Military ID card holders

Fees: None Hours: M - F 7:30 a.m. - 4:30 p.m.

Accessible to Persons with Disabilities: Yes

Intake Procedures: Walk-in or call-in basis

NEW BEGINNINGS OUTPATIENT SERVICES, INC.

6044 Gateway East Suite 610, El Paso, TX 79905

(915) 771-0990

Service: Adolescent substance use counseling: Adult substance use counseling; drug prevention children & adolescents; gambling Counseling.

Fees: Medicaid, Private Insurance, Flexible payment plans

Hours: M-F, 9 a.m. - 8 p.m.; Sat., 9 a.m. - 2 p.m.

Intake Procedure: Call for appointment

IF YOU NEED IMMEDIATE ASSISTANCE CALL 911

EL PASO POLICE DEPARTMENT

Domestic Violence Prevention Unit

(915) 564-7365

CENTER AGAINST SEXUAL & FAMILY VIOLENCE - COMMUNITY RELATIONS

P.O. Box 26219, El Paso TX 79926

(915) 593-1000 ext 301

Service: Educating the community through presentations on dynamics of domestic violence, teen dating violence, RADAR (medical), specialize training for Interns/volunteer

Eligibility: Community

Fees: No fees

Hours: Accommodate schedule Intake

Procedure: None

FORT BLISS ARMY COMMUNITY SERVICE

Hinman Road, Building 2994, Fort Bliss, TX 79916-0000

(915) 568-1132

Service: Army emergency relief, financial counseling, family member employment program, parenting classes, stress management, domestic violence awareness and education.

Eligibility: Military ID card holders

Fees: None Hours: M - F 7:30 a.m. - 4:30 p.m.

Accessible to Persons with Disabilities: Yes

Intake Procedures: Walk-in or call-in basis

CENTER AGAINST SEXUAL & FAMILY VIOLENCE - BATTERING INTERVENTION & PREVENTION PROGRAM (BIPP)

3800 N. Piedras, Suite A, El Paso, TX 79930

(915) 562-0077

Service: Domestic violence counseling

Eligibility: Accountability group sessions for people who have problems with abuse.

Fees: $685 (in payments); attend once a week for 26 weeks

Hours: 9 a.m. - 5 p.m. Intake

Procedure: By appointment

CENTER AGAINST SEXUAL & FAMILY VIOLENCE - FAMILY RESOURCE CENTER (VICTIMS)

580 Giles Rd., El Paso, TX 79925

(915) 595-2238

Service: Counseling & therapy for victims of domestic violence, support groups, outreach counseling, legal advocacy, AWARE Alarm; 911 cell phone; information and referrals

Eligibility: Victims of DV, male or female

Fees: No fees

Hours: 8 a.m. - 5 p.m.

DAME LA MANO CRISIS PREGNANCY CENTER

1014 S. Virginia St., El Paso, TX 79901

(915) 546-4040

Website: www.damelamano.net

Service: Assist pregnant women in crisis (victims of domestic violence). Full program, such as housing, prenatal care, education, and professional counseling.

Eligibility: Teens and women.

Fees: None

Hours: Open

Intake Procedure: Call or walk-in

EL PASO ADOPTION SERVICES, INC.

905 Noble St. El Paso, TX 79902

(915) 542-1086

Website: www.epadoption.org

Service: Multi-service non-profit agency; advocacy and counseling services for women with unplanned pregnancies.

Eligibility: Open

Fees: Both parents/none; adoptive parents/sliding scale

Hours: 24 hour on call Accessible to Persons with Disabilities: No

Intake Procedure: Varies by case need

Other: Secondary contact number (915) 630-3727

LEE AND BEULAH MOORE CHILDREN'S HOME

1100 Cliff Drive, El Paso, TX 79902

(915) 544-8777; After hrs. line: (915) 497-6605

Website: www.leemoor.org

Services: Residential foster care for children; unwed mother counseling; licensed adoption agency; in-home counseling for children and parents; many services for troubled and displaced children and their families.

Eligibility: Age 0-18, legal resident of U.S.

Fees: Sliding Scale fee.

Hours: M-F, 8:00 am - 5:00 pm.

Intake: Worker/Client phone, some walk-in, and more.

LOVE OF LIFE PREGNANCY CENTER

8888 Dyer. Suite 315, El Paso, TX 79924

(915) 755-1222

Services: Free pregnancy test, prenatal class, parenting (parenting awareness, time management, budgeting), N.O.T., "Life Hurts/God Heals", a 13 week program for 7th-12th grade girls, women's arts/crafts & life skills class, youth & Bible club, court mandated tobacco/parenting classes, counseling, mentoring, and community service hours.

Eligibility: Pregnant teens, teen parents and families up until the youngest child reaches the fifth birthday.

Fees: court mandated parenting class $25.

Hours: Tues-Wed-Fri, 12-6 p.m.; Thurs, 1:30-6 p.m.; Sat. 1-3 p.m.

Intake Procedure: Fill out intake form. Accessible to Persons with Disabilities: Y

Other: 501 (c3) non-profit tax exempt, faith based. No paid staff; volunteers and mentors are needed.

PREGNANCY HELP CENTER OF EL PASO

3565 N. Lee Trevino, El Paso, TX

(915) 591-1343 (24 hours)

Website: www.pregnancyhcep.org

Services: Free pregnancy tests, pregnancy termination risk information, sexual health information, baby clothes, maternity clothes, and diapers (must attend a class first), parenting classes, pregnancy loss counseling, and much more

Eligibility: N/A

Fees: None

Hours: Beginning in January 2007: Mondays 4 p.m. - 8 p.m. (last pregnancy test at 7:30 p.m.) Tues, Thurs, and Fridays: 9 a.m. - 5 p.m. (last pregnancy test at 4:30 p.m.) Clothing Days: 1st and 3rd Mondays of the month: 6:45 p.m. to 7:30 p.m. (Class 6 p.m. - 6:45 p.m.) 1st and 3rd Tuesdays of the month: 9:30 a.m.- 10:15 a.m. (Class 10:15 -11:30a.m.) Clients are required to attend a class and receive a voucher before receiving clothing, diapers, formula, maternity clothes.

YSLETA INDEPENDENT SCHOOL DISTRICT - TEEN PARENT SERVICES

9600 Sims Dr. El Paso, TX 79925

(915) 434-7244

Website: www.yisd.net

Service: Academic and social support services for teen parents pregnant, parent or in a parenting role.

Eligibility: Enrolled or in need of enrolling into any YISD school.

Fees: None Hours: 8:00 a.m. - 4:30 p.m., Mon-Fri.

Intake Procedure: Individual interview at time of enrollment.

Other: Program participation will assist with counseling, job readiness and career counseling, child care services, transportation, instruction in parenting knowledge and skills, assistance in obtaining services from government/community service organizations, and home instruction during maternity leave.

CENTER FOR CHILDREN - RUNAWAY SHELTER AND SERVICES TO AT-RISK YOUTH (STAR)

2116 N. Stevens, El Paso, TX 79930

(915) 562-4765 (24 hour hotline)

Services: Emergency shelter; outreach; group, individual and family counseling; skills training, and Safe Place Program

Eligibility: At-risk 7-17 for STAR and 10-17 for emergency shelter.

Fees: None

Hours: 24/7

Intake Procedure: Walk-in.

Other: MARS Referral can be faxed directly to the Safe Place Director at (915) 565-0621. Be sure your name and contact information is listed on the referral form ​

SEXUAL TRAUMA & ASSAULT RESPONSE SERVICE (STARS)

Service: Respond to all victims of sexual assault, to provide public education or awareness of sexual assault, free supportive counseling to victims of secondary victims.

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(NOTE: In 2015, STARS and Center Against Family Violence merged to become Center Against Sexual & Family Violence. Please see above for contact information).

ALCOHOLICS ANONYMOUS

3318 Douglas, El Paso, TX 79903

(915) 562-4081

Services: Recovery Support Group

Eligibility: Desire to stop drinking

Fees: None

Hours: 24 hrs. per day/7 days per week

Intake Procedure: Client walk-in; phone call; appointment

Other: Call (915) 562-4083 for Al-Anon for families of alcoholics and/or Ala-Teen for teens of alcoholics.

National Institute on Alcohol Abuse & Alcoholism: www.niaaa.nih.gov/

CHILDREN'S GRIEF CENTER OF EL PASO

11625 Pellicano Dr. #B, El Paso, TX 79936

(915) 532-6004

Website: www.cgcelpaso.org

Service: Peer support and education for grieving children and their families following the death of a loved one. Workshops provided for the community on helping grieving children heal.

Eligibility: Loss due to death, Children 5-17 and their families.

Fees: No fee for initial interview/assessment. Each weekly support session $20, based on ability to pay.

Hours: M-F, 9 a.m. - 4 p.m.

Accessible to Persons with Disabilities: Yes

Intake Procedure: Call to schedule interview. Adults and child attend interview/assessment.

COMMUNITY SOLUTIONS OF EL PASO, INC.

2200 N. Yarbrough, Suite B-245, El Paso, TX 79925 (mailing address only)

(915) 861-7733

Website: www.solutionsforelpaso.org

Services: "Connections": A specialized mentoring program for children of prisoners with outreach to their families and reintegrating family members. One on one and group mentoring activities for any child 4 and older having, or having had a parent or close loved one in prison and struggling with the related issues.

Camp Possibility: Extended school break program helping children and youth recognize innate capabilities to achieve their highest potential.

H.O.P.E. (Healthy Options Practiced Everyday) for girls only, offered periodically throughout the year and addressing issues unique to young ladies transitioning from childhood to young adulthood.

SOLUTIONS for Professionals: CEU training workshops for professionals working with children, youth and families. 2nd Friday monthly. Nominal Fee.

Eligibility: Varies with program

Fees: Varies with program

Hours: As scheduled and by appointment only. Call 861-7733 for information on all programming and special events.

Intake Procedure: Varies with program Accessible to persons with disabilities.

COMPASSIONATE FRIENDS

1000 Montana Ave., El Paso, TX 79902

(915) 542-0908

Website: www.elpasotcf.org

Service: International self-help group for bereaved parents.

Eligibility: N/A

Fees: None

Hours: Meet at 7 p.m., 1000 Montana St. (St. Paul's Lutheran Church) the last Wednesday of every month, except December when Children's Memorial Day is observed on the 2nd Sunday in December

Intake Procedure: Call or attend Other: In existence in El Paso since 1983.

El Paso Coalition for the Homeless

El Pasoans Fighting Hunger